What Is Covered in Gree Warranty?
1. Eligibility
This warranty is specifically for the following GREE residential air conditioner series models:
- Single Split: Charmo Series and SP Series.
- Multi Split Free Match: Charmo Series, SP Series, 360° Air Discharge Ceiling Cassette, 1-Way Ceiling Cassette, and Ducted Type.
2. Warranty Registration
- Online Registration: To qualify, the product must be registered on the official Gree Airconditioning Singapore Pte. Ltd. website.
- Required Documentation: Registration must include a valid proof of purchase (original invoice or order confirmation showing the price, model, and date) and a photo of the product’s serial number from the installed unit.
- Deadlines and Accuracy: Submissions that are late, incomplete, or fraudulent will be rejected at the company’s discretion.
3. Coverage Details
- Full Unit (5 Years): There is a comprehensive 5-year warranty on the full unit. For these first five years, the warranty covers all costs, including spare parts, labor, transportation, and diagnosis.
- Compressor (10 Years): The compressor is covered for a total of 10 years. However, after the initial 5-year full unit warranty expires, this coverage excludes labor, transportation, and refrigerant recharge.
4. General Conditions
- Gree Airconditioning Singapore Ltd. reserves the right to:
- Disqualify participants suspected of fraud, abuse or tampering with the warranty promotion.
- Reject registrations with insufficient / inaccurate
- Modify these Terms & Conditions, or warranty terms at any time without prior notice.
- By participating, you consent to Gree Airconditioning Singapore Ltd. use of your personal data for administering the warranty services.
- Gree Airconditioning Singapore Ltd. decisions on all matters relating to this warranty, including eligibility and warranty claims, are final and binding.
- Gree Airconditioning Singapore Ltd. excludes the liability for:
- Loss / damage due to late / missed registration, incomplete submissions, or misuse of the product.
- Indirect, incidental, or consequential damages arising from the
Gree Airconditioning Singapore Pte. Ltd. reserves the right to withdraw or amend this warranty at its sole discretion. Artwork and specifications are for illustration only, actual products may vary. This warranty is only valid in Singapore.